How can we help you?

After signing up, go to your dashboard and click 'Create Shortcut'. Enter a trigger (like 'addr'), add your content (like your address), and save. Now type 'addr' anywhere and it will expand to your full address!

Download the desktop app from your dashboard or our homepage. Run the installer and sign in with your InsertKit account. Your shortcuts will automatically sync across all devices.

Yes! InsertKit works on Windows, macOS, Linux, and as a Chrome extension. All your shortcuts sync automatically across devices when you're signed in.

Dynamic templates let you create shortcuts with form fields, dropdowns, and conditional logic. For example, create an email template that asks for the recipient's name and automatically personalizes the message.

InsertKit automatically saves everything you copy. Access your clipboard history from any device to paste previously copied text, images, or files. Free users get 7 days of history, Pro users get unlimited.

Yes! Business plan users can create team shortcuts that are shared with all team members. You can also set permissions to control who can edit shared shortcuts.

Go to your account settings and click 'Upgrade Plan'. Choose your desired plan and complete the payment. Your new features will be available immediately.

Yes, you can cancel your subscription anytime from your account settings. You'll continue to have access to paid features until the end of your billing period.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact support for a full refund within 30 days of purchase.

First, make sure InsertKit is running and you're signed in. Check that your shortcuts don't conflict with system shortcuts. If issues persist, try restarting the app or contact support.

Data syncs automatically when you're signed in to the same account. If sync isn't working, check your internet connection and try signing out and back in.

Yes! All data is encrypted in transit and at rest. We use industry-standard security practices and never access your personal shortcuts or clipboard content.